About Ramsay Health Plus

As allied health professionals, we provide you with a single location to find tailored treatment plans with qualified, experienced multidisciplinary practitioners that support you through prevention, diagnosis, preparation, management and recovery of injury and illness.

We tailor our services to provide the right care at the right time in the right setting at the right cost. Our service is a seamless experience for patients, regardless of where you are in your healthcare and wellness journey you can engage with us. It’s our commitment to support you through your healthcare goals from surgery preparation and recovery, through to chronic disease management and to support you to optimise your health and wellbeing.

We understand that when you’re not experiencing optimal health, the stress of having to go to multiple locations to take care of your health needs can be a burden. And, sometimes the logistics of getting around is simply an impossibility. That’s why we are dedicated to providing all of your allied health needs in one place, with highly skilled, industry-respected healthcare professionals.

Being part of Ramsay Health Care, we are part of the largest private hospital operator in the country with 70+ locations in Australia and 200+ globally. This gives us the advantage of long-established relationships with networks of world-class surgeons and doctors, and the ability to provide continuity of care for countless health conditions.

Our Vision and Values

Ramsay Health Care's slogan “People Caring for People” was developed over 25 years ago and has become synonymous with Ramsay Health Care and the way it operates its business. We have built a reputation for recognising that the word ‘care’ is more than just a value statement; it is the basis of everything we do. From consultations to prevention and diagnosis, and treatment plans to aftercare, we are dedicated to taking a personalised approach that leaves our patients feeling understood, heard and confident that they are being treated with the highest quality care.

We are committed to ongoing improvement in patient care in all areas, including but not limited to physiotherapy, cancer rehabilitation, healthy ageing, chronic disease prevention and management including arthritis management, while maintaining a record of excellence in delivering quality care. It’s with pride that we listen and respond to the needs of our patients and continue to evaluate and improve on all aspects of our performance through customer satisfaction surveys and feedback processes.

Our reasons for this personalised approach is multi-faceted. Not only does it ensure we are providing a safe and secure environment for patients to experience (setting us apart from other health care providers), but we also know that this improves the efficacy of treatment. If a patient is treated as an individual they are better able to communicate with their health professional about their needs, which makes diagnosis, prevention and treatment more tailored and effective.

Our hospitals have a decentralised management structure, allowing managers to develop productive working relationships with doctors. Our competent and experienced managers are renowned for having an open door policy for doctors and staff. Our teams are receptive, flexible and open to opportunities to shape the standards and quality of health care. We are recognised for our commitment to staff through fostering and development of a special culture known as ‘The Ramsay Way’ – people are the focus and basis of our service – and we strive every day to ensure we are maintaining this standard.

 

Our Locations

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